Will my Medicare coverage pay for care in Mexico?

Generally no. Medicare typically does not cover health care outside the United States, apart from limited exceptions, so plan on receiving covered care domestically.

Do you have an El Paso office?

No. RGI Group's office is in Austin, and El Paso clients are helped by phone or virtual appointment.

Medicare plans in El Paso, Texas

El Paso is geographically distant from the rest of Texas, and that distance shows up in Medicare decisions: provider networks are built around El Paso County itself rather than shared with other Texas metros. Households here are frequently bilingual and often include family in nearby communities and across the border, which raises practical questions about where care is received. RGI Group is a licensed independent Texas insurance agency helping El Paso beneficiaries compare options in English or Spanish.

A self-contained health care market

Because El Paso County is far from other Texas metro areas, most in-network care under a local plan is received locally. If you regularly travel to another part of Texas for a specialist or to visit family for extended periods, ask specifically how a plan handles care outside its service area.

Care received outside the United States

Medicare generally does not cover care received outside the United States, with limited exceptions. Families with relatives across the border should plan around that rule rather than assume a plan will reimburse care obtained elsewhere.

Bilingual enrollment matters here

Plan documents, drug lists, and the enrollment application can all be worked through in Spanish. Getting the explanation in your preferred language is one of the simplest ways to avoid a costly misunderstanding about networks or drug tiers.

Questions to ask before choosing a plan

Which plans serve El Paso County, and which of my providers are in each network?
How does this plan cover care if I travel elsewhere in Texas for months at a time?
Are my medications on the drug list, and is my pharmacy nearby and preferred?
Can I complete the entire enrollment conversation in Spanish?

Frequently asked questions

Will my Medicare coverage pay for care in Mexico? Generally no. Medicare typically does not cover health care outside the United States, apart from limited exceptions, so plan on receiving covered care domestically.
Do you have an El Paso office? No. RGI Group's office is in Austin, and El Paso clients are helped by phone or virtual appointment.

Important notice

Plan availability, benefits, and any Part B premium reduction vary by county, plan, and individual circumstances. The Annual Enrollment Period (Oct 15 – Dec 7, 2026) is different from your Initial Enrollment Period around your 65th birthday.
We do not offer every plan available in your area. We are not affiliated with or endorsed by the U.S. government or the federal Medicare program. Any information we provide is limited to the plans we offer in your area. To find all of your options, contact Medicare.gov, 1-800-MEDICARE, or the Texas Health Information, Counseling and Advocacy Program (HICAP).

Talk with a licensed Texas agent

Call 346-888-0811. Office: 5900 Balcones Drive, Ste 100, Austin, TX 78731. Monday–Sunday, 8:00 AM–11:00 PM. Licensed in Texas. Guidance available in English and Spanish.