Medicare and Medigap help in Scranton, Pennsylvania

Scranton and the surrounding Wyoming Valley have an older-than-average population, and many residents have been on Medicare for years. Annual reviews and Medigap rate comparisons are common questions here. We help Lackawanna County residents by phone or video.

Annual coverage reviews

Plan costs, drug lists and networks can change each year. Compare your Annual Notice of Change against your doctors and prescriptions before December 7.

Lackawanna and Luzerne

Scranton and Wilkes-Barre are in different counties. Your county decides your plan options.

Medicare Supplement (Medigap) in Scranton

In Pennsylvania, your six-month Medigap Open Enrollment Period starts when you are 65 and enrolled in Part B. Ask each company whether it prices by issue age, attained age or community rating.

Medicare Advantage and Part D in Lackawanna County

Medicare Advantage and Part D plans are offered by county service area, so options in Scranton can differ from neighboring counties. The 2027 Annual Enrollment Period runs October 15 through December 7, 2026; your Initial Enrollment Period around age 65 is separate.

Help with costs

Pennsylvania's PACE and PACENET programs, Medical Assistance, Medicare Savings Programs and Extra Help may lower costs for eligible residents. The state or Social Security decides eligibility, not an agent.

Questions to ask before you choose

  • Is my Scranton address in Lackawanna County for plan purposes?
  • Are my doctors and pharmacy in the plan's network?
  • Does Medigap with Part D or a Medicare Advantage plan fit me better?
  • Do I qualify for any program that lowers my costs?

Frequently asked questions

  • Can I switch my Medigap policy in Scranton anytime? You can apply anytime, but outside guaranteed-issue situations a company can generally review your health. Keep your current policy until a new one is approved.
  • Does RGI Group have an office in Scranton? No. Our only office is in Austin, Texas. Scranton residents are served by phone or video by an agent licensed in Pennsylvania.

Important notice

  • Plan availability and benefits vary by county, plan, and individual circumstances. The Annual Enrollment Period (Oct 15 – Dec 7, 2026) is different from your Initial Enrollment Period around your 65th birthday and from Medigap open enrollment.
  • We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Program (PA MEDI) to get information on all of your options. We are not affiliated with or endorsed by the U.S. government or the federal Medicare program.
  • RGI Group is an independent insurance agency based in Austin, Texas; Rolando Gutierrez is licensed in Pennsylvania. We are not Medicare or CMS. Consultations are by phone or video, at no cost and with no obligation. A request is not a confirmed appointment, enrollment, or Medicare permission-to-contact or scope-of-appointment. Do not submit Medicare or Social Security numbers or medical details.

Talk with a licensed Texas agent

Call 346-888-0811. Office: 5900 Balcones Drive, Ste 100, Austin, TX 78731. Monday–Sunday, 8:00 AM–11:00 PM. Licensed in Texas. Guidance available in English and Spanish.